The 800-Pound Cloud Gorilla Makes a Move

Amazon Connect Oh-oh! First, books; then all of retail and cloud services. Now, call centers??? What is Amazon up to? Got a problem with that new gadget you just bought? Call the manufacturer. How about that street light near your…

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Author: akseliversenh

I help IT decision-makers to understand and identify technologies and strategies to empower workers and streamline business processes. I update my followers with the best technology product available in the market and its launch. This is more like peer-to-peer advice from your friend on the Web, and a vast library of articles from the leading bloggers in this industry.

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